Privacy Policy — XNY Farms Limited

Last Updated: July 9, 2026

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1. Introduction

XNY Farms Limited (“XNY Farms,” “we,” “us,” or “our”) is a Nigerian agricultural business engaged in the production, processing, and sale of honey, palm oil, and other agricultural produce, on both a retail and wholesale basis. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [xnyfarms.com], place an order, make a wholesale inquiry, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

We may collect the following categories of information:

a) Information you provide directly:

Full name
Email address
Phone number
Delivery and billing address
Company name and business details (for wholesale inquiries)
Payment information (processed securely by our third-party payment processors; we do not store full card details)
Any other information you choose to submit through our contact or inquiry forms

b) Information collected automatically:

IP address
Browser type and device information
Pages visited and time spent on our website
Referring website
Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

Process and fulfill retail and wholesale orders
Communicate with you regarding orders, inquiries, or customer support
Improve our website, products, and services
Send updates about new products, promotions, or company news (only where you have consented to receive such communications)
Comply with legal, regulatory, and tax obligations
Detect and prevent fraud or misuse of our website and services
Meet Know Your Customer (KYC) and anti-fraud requirements of our payment service providers

4. Legal Basis for Processing

We process personal data on the following legal bases, consistent with the Nigeria Data Protection Act 2023 and the Nigeria Data Protection Regulation (NDPR):

Your consent
Performance of a contract (e.g., fulfilling an order)
Compliance with a legal obligation
Our legitimate business interests, provided these do not override your fundamental rights

5. How We Share Your Information

We do not sell your personal information. We may share information with:

Payment processors (e.g., Flutterwave, Paystack, or similar providers) to process transactions
Logistics and delivery partners to fulfill orders
Regulatory or government authorities, where required by law
Professional advisors (accountants, auditors, legal counsel), where necessary for our business operations

All third parties are required to handle your information in accordance with applicable data protection law.

6. Cookies and Tracking Technologies

Our website may use cookies to improve user experience, analyze site traffic, and remember your preferences. You can control or disable cookies through your browser settings; however, this may affect certain website functionality.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Nigerian law (including tax and financial record-keeping obligations).

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the NDPR and the Nigeria Data Protection Act 2023, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, subject to legal retention requirements
Withdraw consent to processing, where consent is the basis for processing
Object to certain types of processing (e.g., direct marketing)
Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, contact us using the details in Section 11.

10. Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

XNY Farms Limited
41 Babaponmile Street, Onipetesi, Mangoro, Ikeja, Lagos, Nigeria
Email: xnyfarms@gmail.com
Phone: +234 806 013 8299

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.